Confidentiality of your documents
How Tuna Translation handles the documents you send: used only for your quote and translation, quote-form files deleted after 30 days. Practical tips.
In 30 seconds
- We use your documents only to prepare your quote and your translation.
- Files you upload through the quote form are deleted after 30 days, so keep your own copy.
- The notary and, for use abroad, the governor's office see the document at later steps that you attend.
- Send only the pages that need translating
- We use them for the quote and translation only
- Quote-form files are deleted after 30 days
- Keep your original and your own copy
Confidentiality of the documents you send us
We use the documents you send only to prepare your quote and your translation. Files that you upload through the quote form are deleted after 30 days. This page explains what that means in practice and how you can keep sensitive papers under your own control.
Tuna Translation is a private translation office. Civil-status documents, contracts, court papers and company records often contain personal or commercial details, so we treat every file as sensitive. The legal text on personal data is in our privacy notice. This page covers the practical side of your documents.
If you have not yet placed an order, start with our overview of sworn translation in Ankara.
| Step | Who handles the document | What you do |
|---|---|---|
| Quote form | We use the file only for the quote and the translation; it is deleted after 30 days | Keep your own copy of the upload |
| Email or WhatsApp | We use the document only for the quote and the translation | Send only the pages that need translating |
| Translation | A sworn translator works from the document you sent | Tell us the language and the purpose |
| Notary's endorsement | The notary reads the translation and adds the endorsement | Attend the notary or arrange it with one; bring the original where needed |
| Apostille (use abroad only) | A governor's or district governor's office certifies the notary's signature and seal | Decide whether the receiving country needs one |
What we use your documents for
We use a document for two purposes and no others.
- The quote. We read your copy to see the language, the subject and the scope of the work. We then reply by email with a quote and a delivery date.
- The translation. The sworn translator who prepares your translation works from the document you sent.
We do not use your documents to advertise, to write examples for this site or to fill a sample library. A document that you send to be translated is used to translate it.
Files sent through the quote form
The quote form lets you attach a copy of your document. Those files are deleted after 30 days.
That period has a consequence for you. After the files are deleted, we no longer hold the copy from the form. If you come back to the same order later, you may need to send the document again. Keep your own copy of everything you upload, and keep the original in a safe place.
The 30-day rule is stated here for the quote form. If you prefer to send a document by email or WhatsApp, ask us before you send it. Telling us which channel you want to use takes one message, and it lets us tell you how we will handle the file.
Who else sees your document in a notarised translation
A notarised translation involves people outside the translation office. You should know who they are before you decide what to send.
The notary reads the translation as part of the notarial act. The notary adds an endorsement under the text, then dates, signs and seals it. When the notary uses a sworn translator, the endorsement states the translator's identity and address. You attend the notary yourself, or you arrange this with a notary. The translation office does not issue the endorsement.
If you plan to use the translation abroad, a governor's office (valilik) or district governor's office (kaymakamlık) can add an apostille. It certifies the notary's signature and seal. It does not certify the content of the document.
These steps happen after the translation is ready, and you take them. Once the finished document is in your hands, you decide who receives it. A notarised translation that you use only inside Türkiye needs no apostille.
The notary may ask to see the original of a foreign document. A Turkish notary cannot certify a foreign authority’s document as a true copy (Ministry of Foreign Affairs authentication FAQ), so keep the original safe and bring it to the appointment. Our ordering steps show where each of these actions falls.
Sending documents with care
A few habits reduce the risk to your own papers.
- Send only the pages that need translating. If a file has unrelated pages, leave them out.
- Send a clear copy. Do not remove stamps, seals or handwritten notes, because they belong to the document.
- Tell us the language, the purpose and the institution that will read the translation. We need no other background.
- Keep the original with you. Send the original to the notary only when the notary asks for it.
- Choose the channel that suits you: the quote form, email, WhatsApp or a phone call to ask a question first.
Do not send more than the task needs. A translation of a birth certificate needs the birth certificate, not your whole file. The same applies to a company document: send the one that must be translated, not the full folder of records.
Questions about confidentiality are easy to answer before you send anything. Call or write to us first if the material is sensitive, for example a company document that is not yet public.
Get a quote
Send us a legible copy of your document and tell us the language, where it will be submitted and when you need it. We will reply by email with a quote and a delivery date.
